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1. Acceptance of Terms

By accessing or using the Walnai LLC website (walnai.com), including any forms, tools, or AI features, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

2. Website Content

All content on this website — including service descriptions, pricing guidance, and educational material — is provided for general informational purposes only. We may update, remove, or modify content at any time without prior notice. Nothing on this site constitutes professional, legal, financial, or technical advice.

3. Pricing Estimates

Estimates provided through this website, including those generated by WalnBot or our pricing calculator, are preliminary figures only and are not a final price or binding quote. Actual costs depend on a full evaluation of the scope of work, resources required, and project complexity. Estimates are generally on the low end of the final project cost. A formal proposal will be provided following an official consultation.

4. WalnBot — AI Consultant

WalnBot is an AI-powered assistant designed to answer questions about Walnai's services and provide preliminary pricing estimates. WalnBot responses are generated by an artificial intelligence model (Anthropic Claude) and are for informational purposes only. They do not constitute professional advice, guarantees of service, or contractual commitments. Walnai LLC is not liable for decisions made based solely on WalnBot output. Information you voluntarily share with WalnBot (such as your name, email, or company details) may be used to follow up with you regarding our services.

5. Contact Forms and Lead Submissions

When you submit a contact form, consultation request, or lead capture form on this website, you consent to Walnai LLC using the information provided to contact you regarding our services. All form submissions are protected by Google reCAPTCHA to prevent spam and abuse. Submitting a form does not create a contractual obligation on either party.

6. Cookies and Tracking

This website uses cookies and similar technologies for functionality, analytics, and bot protection. When you visit, you will be asked to accept or decline non-essential cookies. You may withdraw your consent at any time by clearing your browser's local storage. See our Privacy Policy for details.

7. Permitted Use

You agree to use this website only for lawful purposes and in a manner that does not harm, disable, or interfere with the website, its services, or other users. Automated scraping, reverse engineering, or misuse of the WalnBot AI interface is prohibited.

8. Intellectual Property

All website content, branding, graphics, and other materials are owned by or licensed to Walnai LLC. Walnai is a registered trademark protected by law. You may not copy, distribute, or reuse any content without prior written permission from Walnai LLC.

9. Third-Party Links and Services

This website contains links to third-party websites and integrates third-party services including Google Analytics, Google reCAPTCHA, and Anthropic's Claude AI. We are not responsible for the content, privacy practices, or policies of any external websites or services. Use of those services is subject to their respective terms and privacy policies.

10. Limitation of Liability

We provide this website and all its features — including WalnBot and pricing estimates — on an "as is" basis. To the maximum extent permitted by law, Walnai LLC is not liable for any direct, indirect, incidental, or consequential losses arising from your use of this website, reliance on AI-generated content, or submission of information through any form.

11. Changes to Terms

We may revise these Terms of Use at any time. Continued use of the website after updates constitutes acceptance of the revised terms. The effective date at the top of this document reflects the most recent revision.

12. Contact

If you have questions about these Terms of Use, please contact us at service@walnai.com or call +1 888 711 WALN (9256).

1. Information We Collect

We collect information in the following ways:

• Contact and lead forms — When you submit a consultation request, contact form, or landing page form, we collect your name, email address, company name, industry, and optionally your phone number.
• WalnBot AI chat — If you voluntarily share personal details (such as your name, email, company, or industry) during a conversation with WalnBot, that information may be captured and used to follow up with you. Chat sessions are not stored permanently on our servers beyond the active browser session.
• Cookies and analytics — We automatically collect usage data through cookies, browser local storage, and analytics tools as described in Section 3.

2. How We Use Your Information

• To respond to inquiries and schedule consultations.
• To send follow-up communications about our services based on your expressed interest.
• To generate pricing estimates (via WalnBot or our calculator) using the details you provide.
• To improve our website content, features, and user experience.
• To prevent spam, fraud, and abuse through Google reCAPTCHA verification.

We do not use your data for purposes unrelated to our business relationship with you.

3. Cookies, Local Storage, and Analytics

This website uses the following technologies:

• Cookie consent preference — Stored in your browser's local storage (walnai_cookie_consent) to remember your accept or decline choice. No personal data is included in this entry.
• Google Analytics (GA4) — We use Google Analytics to understand how visitors use our site (pages visited, session duration, traffic sources). Google Analytics sets its own cookies and may transfer data to Google's servers. You can opt out via Google's opt-out tool. Analytics cookies are only set if you accept cookies.
• Google reCAPTCHA — Used on all contact and lead forms to distinguish humans from bots. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Its use is subject to Google's Privacy Policy.
• Blazor session cookies — Functional cookies required for real-time interactive features (including WalnBot). These are essential and are always set regardless of your cookie preference.

You can withdraw your cookie consent at any time by clearing your browser's local storage or adjusting your browser settings. Note that blocking functional cookies may affect site features.

4. Third-Party Services and Data Sharing

We use the following third-party services that may process your data:

• Anthropic (Claude AI) — WalnBot is powered by Anthropic's Claude API. Conversation content is sent to Anthropic's servers to generate responses. Anthropic's use of this data is subject to their Privacy Policy. We do not send identifiable personal information to Anthropic unless you voluntarily include it in your message.
• Google Analytics & reCAPTCHA — As described in Section 3.
• IONOS — This website is hosted on infrastructure provided by IONOS. Server logs may be retained by IONOS in accordance with their policies.
• Email notifications — Lead submissions trigger email notifications to our internal team. These emails contain only the information you submitted.

We do not sell, rent, or trade your personal information to any third party.

5. Data Retention

Lead and contact form submissions are retained for as long as necessary to fulfill the purpose of your inquiry or maintain our business records. WalnBot conversation content is held only in your active browser session and is not stored on our servers after the session ends. You may request deletion of any personal data we hold by contacting us directly.

6. Data Security

We apply reasonable administrative and technical measures to protect your information from unauthorized access, loss, misuse, or disclosure. All data transmitted between your browser and our server is encrypted via HTTPS. While no system is fully guaranteed, we continuously work to maintain a secure environment.

7. Children's Privacy

This website is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from minors.

8. Your Rights and Choices

You may, at any time:

• Request access to, correction of, or deletion of personal information we hold about you.
• Withdraw cookie consent by clearing your browser's local storage.
• Opt out of Google Analytics using Google's opt-out browser add-on.
• Request that we not contact you by replying to any communication we send.

To exercise any of these rights, contact us at service@walnai.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, contact us at:
Walnai LLC
1323 SE 17th St PMB 91234, Fort Lauderdale, FL 33316
service@walnai.com  |  +1 888 711 WALN (9256)